But what's actually the difference between compatible and original printer ink? Is compatible ink safe to use? Will it affect print quality? And is paying more for an original cartridge worth it?

The answer depends on your printer, what you print and the particular cartridge you are buying.

In this guide, we'll explain the differences between original and compatible ink cartridges, how they compare on price and performance, what to check before buying and why choosing a reputable supplier matters.

What Is Original Printer Ink?

Original printer ink is an ink cartridge manufactured or supplied by the same brand that makes your printer.

For example:

• Canon printer → Canon original ink

• Epson printer → Epson original ink

• Brother printer → Brother original ink

• HP printer → HP original ink

You may also see original cartridges described as genuine, OEM or manufacturer cartridges.

Original cartridges are developed for the manufacturer's printer systems. Printer manufacturers such as Epson emphasise that their genuine inks are researched, developed and tested specifically for their printers.

This gives you a straightforward purchasing route: identify your printer, select the manufacturer's cartridge and install it.

The main disadvantage is usually the purchase price. Original cartridges can cost considerably more than compatible alternatives, particularly if you print regularly.

What Are Compatible Ink Cartridges?

Compatible ink cartridges are cartridges produced by a third-party manufacturer rather than the company that made your printer.

They are designed to work with specific printer models and cartridge references.

A compatible cartridge is not the same thing as a counterfeit cartridge.

A properly sold compatible cartridge should clearly identify itself as a compatible or non-OEM product. It should not be presented as an original Canon, Epson, Brother or HP cartridge.

For example, a compatible cartridge may be designed to replace an original cartridge such as:

• Canon PGI-550 or CLI-551

• Epson 603 or 603XL

• Brother LC3217 or LC424

• HP 364 or 364XL

The important point is that the compatible cartridge needs to be designed for the correct printer and cartridge reference.

Compatible vs Original Ink at a Glance

Neither description tells you everything about a particular cartridge.

The quality of compatible ink can vary between manufacturers and suppliers, which is why the retailer and product quality matter when comparing compatible cartridges.

Why Are Compatible Ink Cartridges Cheaper?

One of the main reasons people consider compatible ink is the price.

Printer manufacturers invest heavily in designing printers, cartridges and ink systems, and their original cartridges are sold as part of that manufacturer's consumables ecosystem.

Compatible cartridge manufacturers operate independently and produce alternatives to those original cartridges.

This means a compatible cartridge can often be sold for less than the equivalent original cartridge.

For someone who prints regularly, the difference can add up over time.

For example, if you replace several cartridges throughout the year, even a relatively small saving on each replacement can make a noticeable difference to your total printing costs.

However, don't judge value from the cartridge price alone.

Compare Cost Per Page, Not Just Cartridge Price

A cheaper cartridge isn't automatically better value if it produces substantially fewer usable pages.

A useful comparison is:

Cost per page = cartridge price ÷ estimated page yield

For example:

These figures are only an illustration, but they show why the cartridge price alone doesn't tell you the full story.

When comparing an original and compatible cartridge, look at:

• Purchase price

• Page yield

• Whether it is standard or XL

• Whether it is a single cartridge or multipack

• Your typical printing volume

If you print frequently, cost per page can be particularly useful.

Is Compatible Ink Good Quality?

This is one of the most common questions people ask.

The honest answer is: it depends on the cartridge and manufacturer.

Compatible ink isn't one single product made by one company. There are many different third-party manufacturers, so quality, formulation, cartridge construction and performance can vary.

Independent testing can also produce different results depending on the cartridge and printer being tested. In September 2026, Which? reported that some of the third-party inks it tested performed as well as, or nearly as well as, original inks, while also noting that not all third-party inks were equally good.

This is why it is better to ask:

Who made the compatible cartridge, and how does the supplier stand behind it?

rather than simply asking whether all compatible ink is good or bad.

What About Print Quality?

Original cartridges are developed by the printer manufacturer specifically for its printer systems.

This can be particularly important if you need highly consistent colour reproduction or regularly print photographs and other colour-sensitive material.

Epson, for example, states that its genuine inks are developed and tested for its printers and promotes their consistency and reliability.

Compatible cartridges can also produce good results, particularly for everyday documents and general home printing, but performance can vary between suppliers.

If print quality is especially important to you, consider:

• The type of documents you print

• Whether you print photographs

• Whether accurate colour reproduction is important

• The reputation of the cartridge supplier

• The product's specifications and guarantee

For everyday printing such as letters, forms, homework and general documents, the difference may be less important to you than the saving on running costs.

What About Photo Printing?

Photo printing is one area where your choice of ink can matter more.

If you regularly print photographs that need accurate colours, smooth gradients and good long-term appearance, you may prefer original manufacturer ink.

Printer manufacturers develop their inks alongside their printers and paper systems, and Epson specifically highlights the development and testing of its genuine inks.

This doesn't mean that every compatible cartridge will produce poor photographs. It means that you should consider your requirements rather than assuming that the cheapest cartridge will give exactly the same results for every type of printing.

If most of your printing is ordinary documents, the requirements can be very different from those of someone producing professional photographs.

Are Compatible Ink Cartridges Safe to Use?

Compatible cartridges are designed as alternatives to original manufacturer cartridges, but compatibility is important.

Before buying one, check:

1. Your exact printer model

2. The correct cartridge number

3. The compatible printer list

4. Whether the cartridge is standard or XL

5. Whether your printer has any restrictions relating to third-party cartridges

This last point is particularly important for some HP printers.

HP states that certain printers use dynamic security features that can prevent cartridges containing non-HP chips from working. HP also says that cartridges which work today may potentially stop working after firmware changes on affected printers.

This does not mean that all HP printers reject compatible cartridges.

It means you should check the specific printer model before buying.

What About Printer Warranties?

Warranty questions are another reason people hesitate before trying compatible ink.

The position can depend on the manufacturer, printer model and the nature of the problem.

For example, HP's published warranty information states that using a non-HP or refilled cartridge does not, by itself, affect the HP Limited Warranty for the printer. However, HP also states that if printer or printhead damage is attributable to the use of a non-HP cartridge, the resulting repair or damage may not be covered by that warranty.

This distinction is important.

It is different from saying that simply installing a compatible cartridge automatically cancels a printer warranty.

If you have a newer or expensive printer, check the manufacturer's specific warranty and consumable information before switching.

Compatible vs Remanufactured: Are They the Same?

No.

The terms compatible and remanufactured are sometimes used interchangeably, but they describe different types of products.

Compatible cartridges

A compatible cartridge is generally a new third-party cartridge designed to work with a particular printer.

Remanufactured cartridges

A remanufactured cartridge typically starts with a previously used cartridge, which is then cleaned, refilled, tested and prepared for reuse.

This distinction matters because the construction and production process can be different.

If you are buying a cartridge, check the product description carefully so you know whether you are buying:

• Original

• Compatible

• Remanufactured

• Refilled

These terms should not be treated as interchangeable.

Compatible vs Counterfeit: What's the Difference?

A compatible cartridge is a legitimate third-party replacement designed for a specified printer.

A counterfeit cartridge is different: it is intended to imitate or falsely represent an original branded product.

A compatible cartridge should be clearly labelled as compatible or non-OEM rather than being presented as an original manufacturer cartridge.

This is one reason it is important to buy from a retailer that clearly identifies what it is selling.

Look for:

• Clear product descriptions

• The exact cartridge reference

• Compatible printer models

• Clear identification of the cartridge as compatible

• A retailer you can contact if there is a problem

What Are the Advantages of Original Ink?

Original ink can make sense if your priorities include:

Manufacturer-designed compatibility

The cartridge is made for the manufacturer's printer system.

Predictable print performance

The manufacturer controls the ink and cartridge design used with its printers.

Photo and colour printing

If colour consistency is particularly important, you may prefer the manufacturer's own ink.

Manufacturer support

If you experience a problem, using the manufacturer's own consumables can make it easier to establish whether the cartridge is involved.

Simplicity

Some customers simply prefer to use the cartridge supplied by the printer manufacturer and don't want to compare alternatives.

The main trade-off is usually the higher purchase price.

What Are the Advantages of Compatible Ink?

Compatible cartridges can make sense if your priority is reducing printing costs.

Lower purchase price

Compatible cartridges are generally sold as a lower-cost alternative to original cartridges.

Lower running costs

If the cartridge provides a good page yield at a lower price, your cost per page can be reduced.

More choice

You can compare different compatible cartridge suppliers rather than being limited to the manufacturer's own consumables.

Useful for everyday printing

Compatible ink can be particularly attractive for routine home printing, schoolwork, letters and general documents where the lowest possible cartridge cost is important.

The key is to choose the correct cartridge from a reputable supplier rather than simply choosing the cheapest product available.

Which Should You Choose?

There isn't one answer that applies to every printer owner.

Instead, consider what you actually need from your printer.

Original ink may suit you if:

• You regularly print photographs

• Accurate and consistent colour is particularly important

• You want to stay with the manufacturer's consumables

• Your printer has restrictions affecting third-party cartridges

• You prioritise manufacturer support over the lowest running cost

Compatible ink may suit you if:

• You print a lot of everyday documents

• You want to reduce your printing costs

• Your printer is confirmed compatible

• You are happy to use a third-party cartridge

• You choose a reputable supplier

• Cost per page is an important consideration

The decision doesn't have to be based on price alone.

Think about what you print, how often you print and how important consistency is to you.

How to Choose a Good Compatible Ink Cartridge

If you decide to try compatible ink, there are several things worth checking before you order.

1. Check the exact printer model

Don't rely on the brand alone.

A compatible cartridge for one Canon, Epson, Brother or HP printer may not work in another.

2. Check the cartridge number

Find the cartridge reference required by your printer.

For example, this could be an Epson 603XL, Brother LC421 or Canon PGI-550.

3. Check the compatibility list

Make sure your exact printer model appears in the product's compatibility information.

4. Check the cartridge type

Make sure you know whether you are buying a compatible, remanufactured or original cartridge.

5. Check standard vs XL

If both are available, compare their price and estimated page yield.

6. Check the supplier

Look for a retailer that clearly identifies its products and provides customer support if something goes wrong.

This can be just as important as the cartridge itself.

What About Compatible Ink for Brother, Canon, Epson and HP?

Go Inks specialises in compatible printer consumables for some of the UK's most popular printer brands, including Brother, Canon, Epson and HP. The current Go Inks range allows customers to browse ink cartridges by printer brand and ink series, or search for a printer model or cartridge number.

This means you can start with the information you already have:

Printer model → cartridge number → compatibility → cartridge type → price

For example, if you know that your Canon printer uses PGI-550 and CLI-551 cartridges, you can look for compatible replacements for those specific cartridge references rather than simply searching for generic Canon ink.

The same approach applies to Brother, Epson and HP cartridges.

Are Compatible Ink Cartridges Worth Considering?

If your main priority is reducing the cost of everyday printing, compatible cartridges are worth considering.

But the word compatible shouldn't be treated as a guarantee of identical performance across every supplier.

The quality of third-party cartridges varies, and some printer models have manufacturer-specific restrictions that you need to check.

The best approach is to compare the actual product rather than making a decision based only on the words "original" or "compatible".

Check the cartridge number, printer compatibility, page yield, price and supplier.

That gives you a much better basis for deciding which cartridge fits your own printing needs.

A Simple Original vs Compatible Checklist

Before buying your next cartridge, ask yourself:

What do I print?
Everyday documents, schoolwork and forms have different requirements from professional photographs.

How much do I print?
If you print regularly, cost per page can become more important.

Does my printer support the cartridge?
Check the exact printer model and cartridge number.

Is there an XL option?
Compare price and estimated page yield.

Is the cartridge clearly identified?
Make sure you know whether it is original, compatible or remanufactured.

Who am I buying from?
Choose a supplier that clearly explains compatibility and can help if there is a problem.

Find Compatible Ink Cartridges at Go Inks

Go Inks supplies compatible ink cartridges for a wide range of Brother, Canon, Epson and HP printers.

You can browse the range by printer brand and ink series or search for your printer model or cartridge number.

The range includes individual cartridges and multipacks, giving you options depending on how often you print and what your printer requires.

If you're looking for a lower-cost alternative to original printer ink, the most important thing is to start with the correct cartridge reference and confirm compatibility with your printer before ordering.

Frequently Asked Questions

Are compatible ink cartridges the same as original cartridges?

No. Original cartridges are made by the printer manufacturer, while compatible cartridges are made by third-party manufacturers and designed to work with specific printer models.

Are compatible ink cartridges cheaper than original cartridges?

Compatible cartridges are generally sold at a lower price than equivalent original manufacturer cartridges. However, compare page yield as well as the purchase price to get a better idea of the potential running cost.

Are compatible ink cartridges safe to use?

Compatible cartridges are designed as alternatives to original cartridges, but compatibility depends on the printer and cartridge. Some printer models, particularly certain HP models, have restrictions that can affect third-party cartridges. Always check your exact printer before ordering.

Will compatible ink damage my printer?

There is no single answer for every compatible cartridge or printer. Cartridge quality varies between suppliers, and manufacturers may have specific restrictions or warnings. If a printer problem is specifically attributable to a cartridge, warranty coverage can also depend on the manufacturer's terms.

Will compatible ink void my printer warranty?

Do not assume that using a compatible cartridge automatically voids your warranty. The exact terms depend on the manufacturer and printer. HP, for example, states that use of a non-HP cartridge does not itself affect its printer warranty, although damage attributable to such a cartridge may not be covered.

Are compatible cartridges as good as original cartridges?

Performance varies. Some third-party cartridges can provide very good results, while others may not perform as well. Independent testing has found that some third-party inks can perform similarly to originals, but quality is not consistent across every compatible product.

What's the difference between compatible and remanufactured ink?

A compatible cartridge is generally a new cartridge manufactured by a third party for a specific printer. A remanufactured cartridge generally starts as a previously used cartridge that has been cleaned, refilled and tested for reuse.

What is an OEM ink cartridge?

OEM stands for Original Equipment Manufacturer. In printer ink, an OEM cartridge generally refers to a cartridge supplied by the printer manufacturer, such as Canon, Epson, Brother or HP.

Can I use compatible ink in an HP printer?

Some HP printers work with compatible cartridges, while certain models have cartridge restrictions such as dynamic security. HP states that some printers can block cartridges using non-HP chips, so you should check the specific HP printer model before buying.

Is original ink better for photographs?

Original manufacturer ink can be a sensible option when colour consistency and photo printing are particularly important. Printer manufacturers develop their inks alongside their printer systems, although the actual difference can depend on the printer, ink, paper and type of photograph being printed.

The good news is that you usually only need two pieces of information to find the right ink: your exact printer model and the cartridge number it uses.

Whether you have a Brother, Canon, Epson or HP printer, this guide explains how to identify the correct ink cartridge, what the different cartridge numbers mean, when to choose standard or XL cartridges, and what to check before placing your order.

1. Find Your Exact Printer Model

The first step is to identify the exact model of your printer.

The printer brand alone isn't enough. For example, knowing that you have a Canon, Epson, Brother or HP printer doesn't tell you which cartridge you need because each manufacturer has many different printer ranges using different cartridges.

Your printer model is usually printed:

• On the front or top of the printer

• Near the printer's control panel

• Inside or near the cartridge access area

• On a label on the back or underside of the printer

• In the printer's settings or information menu

• On the original printer box or paperwork

Look for the complete model number rather than just the printer family or brand.

For example, a printer might be identified as a Canon PIXMA MG5750, Epson Expression Home XP-215, Brother MFC-J5330DW or HP OfficeJet Pro 9020.

The exact model is important because printers within the same manufacturer's range can use completely different cartridges.

2. Check the Number on Your Existing Ink Cartridge

If you still have the old cartridge, checking its number can be one of the quickest ways to identify your replacement.

Remove the cartridge according to your printer manufacturer's instructions and look for a number or code printed on the cartridge or its label.

You might see cartridge references such as:

• Canon PGI-550

• Canon CLI-551

• Epson 603

• Epson 603XL

• Brother LC3217

• Brother LC421

• HP 364

• HP 364XL

The cartridge reference is often more useful than the printer brand when searching for a replacement.

However, don't rely on the cartridge number alone if you are unsure. It is best to confirm that the cartridge number is listed as compatible with your exact printer model before ordering.

3. Search by Printer Model or Cartridge Number

Once you have your printer model or cartridge number, you can use it to find the appropriate ink.

Many printer manufacturers provide their own ink-finding tools based on either the printer model or the cartridge reference. Epson, for example, allows customers to search for ink using a printer model or ink code, while Brother allows users to search for supplies using either the supply reference or device model.

The same approach works when buying compatible cartridges.

At Go Inks, you can search for your printer model or ink cartridge number, or browse the available cartridges by printer brand and ink series.

The important thing is to match the complete printer model with the specific cartridge reference rather than choosing a cartridge based only on the manufacturer's name.

4. Make Sure the Cartridge Is Compatible With Your Printer

Finding a cartridge number is only part of the process. You also need to check that the cartridge is compatible with your particular printer.

A single cartridge family can sometimes be used in several different printer models. For example, Canon's own product pages list multiple compatible PIXMA models for individual cartridges, while the cartridge product pages allow customers to check compatibility using their printer model.

This is why it is worth checking the compatibility list before ordering.

When looking at a cartridge product, check for:

Printer brand:
Make sure the cartridge is intended for your printer manufacturer.

Exact printer model:
Look for your complete model number, not just the printer family.

Cartridge number:
Make sure the cartridge reference matches the one required by your printer.

Capacity:
Check whether you are buying a standard or higher-capacity version.

Taking a few seconds to check these details can save you the inconvenience of receiving a cartridge that doesn't fit your printer.

5. What Do Ink Cartridge Numbers Mean?

Ink cartridge numbers are simply manufacturer references used to identify particular cartridge families and variants.

The format differs between brands.

For example, Canon uses references such as PGI-550 and CLI-551, while Epson uses numbers such as 603 and 603XL. Brother uses references such as LC3217 and LC421, while HP has cartridge families including 364 and 364XL.

The letters and numbers can sometimes indicate different things, including the cartridge family, colour or capacity.

For example, Canon's PGI and CLI references can identify different types of cartridges used within the same printer system. This means you shouldn't assume that two cartridges with similar-looking numbers are interchangeable.

Always use the exact cartridge reference and compatibility information for your printer.

6. Standard vs XL Ink Cartridges: Which Should You Buy?

One of the most common choices when replacing ink is whether to buy a standard cartridge or an XL/high-capacity version.

An XL cartridge generally contains more ink and is designed to print more pages before needing replacement.

For example, a printer may use a standard cartridge and an XL version from the same cartridge family.

Standard cartridges

Standard-capacity cartridges can make sense if:

• You print relatively infrequently

• You don't want to spend as much in one purchase

• You don't need a large amount of ink at once

XL cartridges

XL or high-capacity cartridges can make sense if:

• You print regularly

• You use your printer frequently for documents

• You want to replace cartridges less often

• The higher-capacity cartridge offers a better cost per page

The cheapest cartridge to buy initially isn't necessarily the cheapest option for reguar printing, so consider both the purchase price and how many pages the cartridge is designed to print.

7. Do You Need Black and Colour Cartridges?

This depends on your printer.

Many inkjet printers use separate cartridges for black and colour printing. Some use individual cartridges for cyan, magenta and yellow, while others use a combined colour cartridge.

If your printer uses separate cartridges, each cartridge has its own cartridge reference.

For example, a Canon PIXMA printer may use a black cartridge alongside separate colour cartridges, while some HP printers use separate black and tri-colour cartridges.

Don't assume that replacing one cartridge means you need to replace the complete set. Check which cartridge or cartridges your printer is actually reporting as empty or low.

At the same time, if you regularly use both black and colour printing, buying a multipack can sometimes be a convenient and economical way to keep the full set available.

8. What About Compatible Ink Cartridges?

You don't necessarily have to buy cartridges manufactured by the printer brand.

Compatible ink cartridges are replacement cartridges designed for use with specific printer models. They are available for many popular Brother, Canon, Epson and HP printers and can provide a lower-cost alternative to original manufacturer cartridges.

The most important thing is still compatibility.

A compatible cartridge should be selected according to the same basic process:

1. Identify your printer model.

2. Identify the required cartridge number.

3. Check the cartridge's compatibility list.

4. Choose the required capacity and colour.

5. Check whether you want a single cartridge or multipack.

Go Inks specialises in compatible printer consumables and provides compatibility information on its product pages, helping customers select replacement cartridges for supported printers.

9. Don't Confuse Ink Cartridges With Ink Bottles

If you have a refillable ink tank printer, you may not use conventional ink cartridges at all.

Printers in refillable tank systems use bottles of ink that are poured into the printer's built-in tanks.

For these printers, you need to identify the correct ink bottle reference rather than looking for a conventional cartridge.

Go Inks stocks compatible ink bottles for selected Canon, Epson and HP refillable ink tank printers. Always check the bottle number and compatible printer models before ordering.

If you are unsure whether your printer uses cartridges or bottles, check your printer model and manufacturer's documentation before buying.

10. Be Careful With Similar Cartridge Numbers

Cartridge references can look very similar, so avoid guessing.

For example, a printer may use 603 cartridges while another printer uses 603XL, or one printer may use a Canon cartridge family that looks similar to another Canon range.

Even within the same brand, similar-looking numbers aren't necessarily interchangeable.

Canon's current UK store, for example, lists different cartridge families with their own specific compatibility lists.

The safest approach is always:

Printer model → cartridge number → compatibility check

If all three match, you can order with much greater confidence.

11. What If You Can't Find Your Printer Model?

If you can't see the model number, don't guess.

Try the following:

Check the printer itself

Look around the front, top, back and underside of the printer. The model number is often printed on a label or next to the manufacturer's logo.

Check the printer settings

Many printers display their full model name in the settings, information or device menu.

Check your original paperwork

The model may appear on the original receipt, invoice, manual or printer packaging.

Check the old cartridge

If you still have the previous cartridge, its reference can provide a useful starting point.

Search using the complete model

Once you find the model, search for that exact model rather than entering only the manufacturer name.

12. A Simple Example

Imagine you have an Epson printer and want to replace the ink.

You check the printer and find the full model number.

You then check the existing cartridge and see 603XL printed on the cartridge.

Instead of simply searching for "Epson ink", you can search for Epson 603XL and then confirm that your exact printer model appears in the compatibility information.

This is much safer than choosing an Epson cartridge based only on the fact that it is made for an Epson printer.

The same principle applies to Brother, Canon and HP printers.

13. What to Check Before Ordering

Before clicking the buy button, take a final moment to check these details:

1. Printer brand
Is it Brother, Canon, Epson, HP or another manufacturer?

2. Exact printer model
Have you identified the complete model number?

3. Cartridge number
Does the cartridge reference match the one required by your printer?

4. Compatibility
Is your exact printer model listed as compatible?

5. Capacity
Are you buying standard, XL or another high-capacity version?

6. Colour
Are you ordering black, cyan, magenta, yellow, colour or a complete set as required?

7. Cartridge type
Does your printer use conventional ink cartridges rather than refillable ink bottles?

8. Single or multipack
Would individual cartridges or a multipack better suit how you print?

Checking these details takes less time than dealing with an incorrect order later.

How to Find the Right Ink Cartridge: Quick Checklist

If you just want the short version, follow these steps:

Step 1: Find your printer's exact model number.

Step 2: Check the cartridge currently installed, if possible.

Step 3: Find the cartridge number printed on it.

Step 4: Search for that cartridge number or your printer model.

Step 5: Check the compatibility list for your exact printer.

Step 6: Decide between standard and XL/high-capacity options.

Step 7: Choose the required colour or multipack.

Step 8: Check the final product details before ordering.

Following this process should make it much easier to find the correct replacement ink without relying on guesswork.

Find the Right Ink for Your Printer

Finding replacement ink doesn't need to be complicated. The most important thing is to identify your exact printer model and the cartridge number it uses, then confirm that the replacement cartridge is compatible.

At Go Inks, you can browse compatible ink cartridges by printer brand or search for your printer model or cartridge number. We supply compatible cartridges for many Brother, Canon, Epson and HP printers, with individual cartridges and multipacks available across the range.

If you're unsure which cartridge you need, always check the compatibility information before ordering rather than relying on the printer brand alone.

Frequently Asked Questions

How do I find the right ink cartridge for my printer?

Start by finding your printer's exact model number. You can then check the cartridge number on your existing cartridge or use the printer model to identify the correct ink. Always confirm that the cartridge is listed as compatible with your exact printer model before ordering.

Where can I find my printer model number?

The printer model is usually printed on the front, top, back or underside of the printer. You may also find it in the printer's settings menu, on the original packaging or in your printer documentation.

Can I use my old ink cartridge to find the replacement?

Yes. If you still have the old cartridge, check its label for the cartridge reference. This can be a quick way to identify the cartridge family, but you should still check that the replacement is compatible with your exact printer model.

Does the printer brand tell me which ink I need?

No. Knowing that you have a Brother, Canon, Epson or HP printer is not enough. Each manufacturer produces many printer models using different cartridge families, so you need to identify the exact printer model or cartridge number.

What's the difference between standard and XL ink cartridges?

XL cartridges generally contain more ink and are designed to print more pages than standard-capacity versions. They can be useful for people who print regularly, although the best option depends on the cartridge price, page yield and how much you print.

Can I use compatible ink cartridges in my printer?

Compatible cartridges are designed for specific printer models and can provide a lower-cost alternative to original manufacturer cartridges. Always check the compatible printer list before ordering to make sure the cartridge is suitable for your machine.

Do all printers use ink cartridges?

No. Some printers use refillable ink bottles rather than conventional cartridges, while laser printers use toner. Check your exact printer model before ordering any consumable.

Should I buy individual cartridges or a multipack?

It depends on your printer and how much you print. Individual cartridges can be useful when you only need to replace one colour, while multipacks can be convenient when several cartridges need replacing or when you want to keep spares available.

What should I do if I still can't find the right cartridge?

Don't guess. Check your printer model, look at the existing cartridge number and compare the compatibility information for the replacement. If you are still unsure, contact the retailer before ordering so you can confirm the correct cartridge.

The good news is that you usually don't need to know anything technical to find the right toner. The safest approach is to identify your exact printer model, find the correct toner cartridge number, and then check that the cartridge is listed as compatible with your printer.

This guide explains how to do that before you place an order.

The quickest way to find the right toner

If you still have the old cartridge, the easiest method is often to check the number printed on it.

If you don't have the old cartridge, look for the full printer model number on the machine, its packaging, documentation or printer software.

Then:

1. Find the exact printer model.

2. Find the toner cartridge number associated with that model.

3. Check whether your printer uses standard or high-yield toner.

4. Check whether the printer has a separate drum unit.

5. Decide whether you want a genuine, compatible or remanufactured cartridge.

6. Double-check the compatibility information before ordering.

The important part is not to guess based on the printer brand alone.

Step 1: Find your exact printer model

The printer model is the best starting point when you're trying to identify the correct toner.

You might know that you have a Brother, HP, Canon, Xerox or another brand of laser printer, but that isn't enough on its own. A manufacturer can have many different printer models using different toner cartridges.

For example, a printer described simply as an "HP LaserJet" could use a completely different cartridge from another HP LaserJet model.

Look for the full model number, rather than just the brand or printer family.

You will commonly find the model number:

• On the front or top of the printer

• On a label on the rear or underside

• Near the control panel

• On the original printer box

• In the printer's settings or software

• In the printer's user manual

If possible, write down the complete model reference, including letters and numbers.

A small difference in the model number can mean a different consumable, so don't leave out letters or suffixes.

Step 2: Check the toner cartridge number

Once you know the printer model, the next thing to identify is the toner cartridge number.

Toner numbers vary between manufacturers. For example, Brother uses references such as TN1050, TN2420 and TN2510, while HP uses a wide range of references including CF, CE, CB and W-series numbers.

Go Inks currently stocks a large range of these toner series, including Brother TN1050, TN2420, TN247, TN248 and TN2510, as well as numerous HP toner series.

If you still have your old cartridge, look carefully at its label. The cartridge reference may also be printed on the original packaging.

However, don't rely on appearance alone.

Two toner cartridges can look very similar but be designed for different printers. The cartridge number and confirmed compatibility are much more reliable than comparing the physical shape of two cartridges.

Step 3: Check the printer model against the toner

This is the most important check before buying.

Once you have the printer model and cartridge number, make sure both match the compatibility information for the replacement toner.

For example, a product may say that it replaces a particular HP or Brother toner number and then list the compatible printer models.

This is much safer than searching for something broad such as "Brother toner" or "HP toner".

Manufacturer stores use the same basic principle. Canon's UK store, for example, allows customers to enter a printer model when checking toner compatibility, while HP's support pages provide cartridge information for specific printer series.

Don't assume that all printers from the same series use the same toner

This is one of the easiest mistakes to make.

A printer family can contain several models with similar names, but their consumables aren't necessarily interchangeable.

Always check the complete model rather than assuming that a cartridge is suitable because the printer "looks like" another model.

Step 4: Check whether you need standard or high-yield toner

Some printers have more than one toner option.

You may see descriptions such as:

• Standard yield

• High yield

• XL

• Extra high yield

These terms generally refer to the amount of printing the cartridge is designed to provide rather than a completely different type of printer.

If two cartridges are compatible with your printer, the higher-yield option can make sense if you print frequently.

For example, someone printing hundreds of pages for a small business may prefer a higher-yield cartridge because it can reduce how frequently the toner needs replacing.

Someone who only prints occasionally may prefer the lower initial purchase price of a standard-yield cartridge.

The important point is:

Check compatibility first, then compare yield and price.

Don't choose a cartridge simply because it has "XL" or "high yield" in the name.

Step 5: Check whether your printer uses a separate drum

Not every laser printer handles toner in exactly the same way.

Some printers use a toner cartridge that incorporates the relevant components into one replaceable unit. Other printers use a separate toner cartridge and drum unit.

This is particularly important with some Brother laser printers, where toner and drum products are sold separately.

Go Inks has a separate range of Brother drum units, including DR1050, DR2300 and DR3100.

If your printer uses a separate drum, replacing the toner won't necessarily solve every print-quality problem.

For example, if you are seeing repeating marks, lines or other print defects, the problem may not simply be that the toner has run out.

So before ordering, check whether your printer requires:

• A toner cartridge only

• A toner cartridge and separate drum

• Another replaceable consumable

If you're unsure, check your printer's manual or manufacturer's support information.

Step 6: Decide whether you want genuine or compatible toner

Once you've established which toner you need, you may have a choice between a manufacturer's original cartridge and a compatible alternative.

Genuine toner

Genuine toner is manufactured or supplied by the printer manufacturer for its printers.

Compatible toner

Compatible toner is made by another manufacturer as an alternative to the original cartridge and is designed for the specified compatible printers.

Go Inks specialises in compatible toner cartridges for brands including Brother, HP, OKI, Samsung and Xerox.

The important thing when buying a compatible cartridge is to check that the product clearly states the printer models and cartridge reference it is designed to replace.

A compatible cartridge should not be presented as though it were an original manufacturer cartridge. Go Inks' product pages clearly identify its toner as compatible/non-OEM products and list the relevant printer compatibility.

Step 7: Be careful with toner numbers

Toner references can be confusing because manufacturers use different naming systems.

For example, a cartridge can have both a manufacturer's part number and another number commonly used to identify the same cartridge family.

This is particularly common with HP toner, where a cartridge may be identified using both a letter-number reference and a shorter series number.

The Go Inks toner range reflects this in product and category naming. For example, its HP toner range includes references such as CF244A (44A) and numerous other HP cartridge families.

If you have an old cartridge, don't copy just part of the number if you can avoid it. Record the complete reference and then compare it against the replacement product.

A simple toner compatibility checklist

Before ordering, check these five things:

If all five checks make sense, you're much less likely to order the wrong cartridge.

What if I can't find the toner number?

Don't guess.

If you no longer have the original cartridge, start with the exact printer model.

You can then check:

1. The printer manufacturer's support website.

2. Your printer's manual.

3. The printer's software or settings.

4. A reputable toner supplier's compatibility information.

5. The product listing for the replacement cartridge.

A useful supplier should provide the compatible printer models alongside the toner reference.

Go Inks' toner category allows customers to search for toner by printer model or cartridge series, while individual toner categories provide further product-level compatibility information.

If you're still unsure, it's better to check before ordering than to assume a cartridge will fit.

What if I have several printers?

If you use more than one printer at home or in a small office, it can be useful to keep a simple record of the consumables each printer takes.

For example:

This can make reordering much easier, particularly if you manage several printers.

For a small business, keeping a record can also help prevent someone from ordering a cartridge for the wrong machine.

What if my printer doesn't recognise the new toner?

If you've bought a replacement cartridge and the printer doesn't recognise it, don't immediately assume that the toner itself is faulty.

First check:

• The toner number matches your printer.

• The complete printer model is included in the compatibility information.

• The cartridge is installed correctly.

• Any protective packaging or seals have been removed as instructed.

• The printer is showing a cartridge-related message rather than a separate drum or hardware issue.

Some printers can also have manufacturer-specific cartridge policies or security features. HP, for example, documents cartridge-policy and cartridge-protection features on some LaserJet models.

If a printer continues to report a problem, consult the manufacturer's instructions for your specific model rather than repeatedly installing and removing the cartridge.

Can I use compatible toner in my printer?

Compatible toner can be an alternative to an original manufacturer's cartridge, provided that the cartridge is specifically designed for your printer model and the product is correctly identified as compatible.

The key is to buy based on confirmed compatibility, rather than choosing the cheapest cartridge that appears to have a similar number.

For Go Inks products, the product descriptions identify the cartridge being replaced and the compatible printer models.

If you're looking for a lower-cost alternative to original toner, you can browse the Go Inks range of compatible laser toner cartridges by brand and cartridge series.

Find the right toner before you order

The safest way to identify your toner is simple:

Find your exact printer model → find the toner number → check compatibility → check the yield → check whether you need a separate drum.

Don't rely on the printer brand alone, and don't choose a cartridge simply because it looks similar to your old one.

If you know your printer model or toner number, you can browse the Go Inks toner cartridge range and select the relevant brand or toner series. If you're still unsure which cartridge you need, check the compatibility information before ordering.

Getting the right toner first time can save you the cost and inconvenience of ordering a cartridge that isn't suitable for your printer.

Frequently Asked Questions - FAQ

How do I know which toner cartridge my printer uses?

Start by finding the exact model number of your printer. Then use the manufacturer's documentation or a reputable supplier's compatibility information to identify the correct toner cartridge number.

Can I find the toner number on the old cartridge?

Often, yes. If you still have the old toner cartridge, check its label or packaging for the cartridge reference. Always compare that number with the compatibility information for your printer before ordering.

Does the printer brand tell me which toner I need?

No. Knowing that you have an HP, Brother, Canon or another brand is not normally enough. You should identify the complete printer model because different models can use different toner cartridges.

What's the difference between standard and high-yield toner?

Both can be compatible with the same printer in some cases, but they are designed to provide different page yields. Check the manufacturer's or supplier's stated compatibility and page yield before choosing between them.

Do I need to replace the drum when I replace the toner?

Not necessarily. Some laser printers use separate toner and drum units, while others use different cartridge arrangements. Check your specific printer before ordering a drum or assuming that one needs replacing.

Can I use compatible toner instead of genuine toner?

A compatible toner cartridge can be used as an alternative to an original cartridge when it is specifically designed for the printer in question. Always check the exact printer and cartridge compatibility before buying.

For the whole of September 2026, Go Inks is offering 10% off all orders as part of our Back to School Offer.

? Get 10% Off Everything at Go Inks

From 1 September to 30 September 2026, you can get 10% off every order at Go Inks.

There’s no discount code to remember and no minimum order value.

Simply shop as normal and your 10% discount will be applied automatically at checkout.

Our September offer:

• 10% off all orders

• Valid throughout September 2026

• No discount code needed

• No exclusions

• Use the offer as many times as you want

• Still works with our multibuy offers

• Free standard delivery on all orders

• Next day upgraded delivery is also available

Whether you need one replacement ink cartridge for the family printer or want to stock up on toner for your business, you can save 10% on your order.

Printer Ink, Toner and More

Getting children back to school often means printing homework, projects, worksheets, forms and other important documents. For home users and parents, having a reliable supply of printer ink can make the start of the school year a little easier.

Small businesses can also take advantage of the September offer to stock up on essential printing supplies without having to commit to a single large order.

At Go Inks, you can shop for:

Ink Cartridges

Find compatible and replacement ink cartridges for a range of popular printers and brands.

Shop Ink Cartridges

Toner Cartridges

If you use a laser printer at home, in a school environment or in your business, our toner cartridges are a great way to keep printing without paying full price this September.

Shop Toner Cartridges

Ink Bottles

For compatible refillable and ink tank printers, you can also save 10% on ink bottles throughout September.

Shop Ink Bottles

Printer Labels

Need to print addresses, parcels or labels for your home or business? Our printer labels are also included in the September offer.

Shop Printer Labels

Stock Up for the New School Year

The beginning of the school year is often one of the busiest times for printing at home.

From school letters and homework to revision notes, forms and creative projects, running out of ink at the wrong time can be frustrating.

Our Back to School Offer gives you the opportunity to stock up on the printer supplies you already know you need and save 10% while you do it.

And because there is no limit to how many times you can use the offer, you don't have to make one large order. If you need more supplies later in September, you can come back and save another 10%.

Buying for Your Small Business?

The September offer isn't just for home and school users.

If you run a small business, September can be a good opportunity to check your printer supplies and make sure you have enough ink, toner and labels for the months ahead.

Whether you're printing invoices, customer documents, shipping labels or everyday office paperwork, you can take advantage of the same 10% discount on every order.

Our multibuy options can also be used alongside the September discount, giving you another opportunity to save when stocking up.

How Does the 10% Discount Work?

It's simple.

1. Choose the printer supplies you need.

Shop for ink cartridges, toner cartridges, ink bottles, printer labels and other products available at Go Inks.

2. Add your products to your basket.

You can order as much or as little as you need.

3. Go to checkout.

There is no promotional code to enter.

4. Your 10% discount is applied automatically.

That's it.

You can also use the offer as many times as you want throughout September.

Free Standard Delivery

There's even more reason to stock up this September.

Standard delivery is free on all Go Inks orders. If you need your printer supplies sooner, an upgraded next day delivery option is also available.

So whether you're preparing for the school year, replenishing your home printer or stocking up for your business, you can order the supplies you need and have them delivered to you.

Don't Miss the September Back to School Offer

Our Go Inks Back to School Offer runs until 30 September 2026, so there's only a limited time to take advantage of the saving.

Get 10% off every order, with no exclusions, no code required and unlimited use throughout September.

And because the discount works with our multibuy offers too, it's a great opportunity to stock up on the printer supplies you need.

Shop Go Inks today and save 10% automatically at checkout.

The offer ends 30 September 2026.

Go Inks – your printer supplies, for less.

At Go Inks, we believe in being transparent with our customers, so we'd like to explain what has changed, how it affects your order, and why we've had to make a temporary adjustment to our EU shipping charges.

What Has Changed?

Previously, many low-value orders entering the European Union benefited from a customs duty exemption. This meant that orders below a certain value could enter the EU without customs duty being charged.

From 1st July 2026, this exemption has been removed. As a result, all eligible goods imported into the EU from non-EU countries, including the UK, may now be subject to customs duty, regardless of their value.

This change applies to online retailers across the UK and other non-EU countries shipping directly to customers within the European Union.

How Does This Affect Go Inks Orders?

Go Inks ships compatible ink cartridges and toner cartridges from the UK to customers across Europe.

The new customs rules mean that every EU order now attracts additional import processing costs that simply didn't exist before. Unfortunately, these extra costs are outside of our control.

Rather than increasing the price of our ink cartridges across the board, we've decided to make a temporary adjustment to our EU delivery charges.

Temporary Increase to EU Postage Costs

From 1st July 2026, our postage charges for deliveries to EU countries have increased.

This increase is designed solely to help cover the additional customs and import-related costs introduced under the new EU regulations.

We appreciate that nobody likes paying more for delivery, and this certainly wasn't a change we wanted to make. However, it's currently the most practical way for us to continue offering reliable delivery to our European customers while keeping our product prices as competitive as possible.

Looking Ahead

We don't expect this to be our long-term solution.

We're already exploring alternative shipping methods and fulfilment options that could reduce these additional costs in the future. As customs processes evolve and new delivery solutions become available, we'll review our shipping charges and make changes wherever possible.

Our goal is to provide the best value we can while continuing to deliver the high-quality compatible ink cartridges and toner cartridges that our customers expect.

Thank You for Your Support

We'd like to thank all of our customers across Europe for their continued support and understanding.

Although these new customs regulations have created additional costs for businesses exporting from the UK, we're committed to continuing to serve our EU customers with excellent products, fast dispatch, and friendly customer service.

If you have any questions about shipping to your country or how these new customs rules affect your order, please don't hesitate to contact our customer support team.

Thank you for choosing Go Inks.

Whether you’re stocking up for home printing or making sure your office is prepared for the New Year, here’s everything you need to know.

Go Inks Christmas & New Year Opening Times

Please note that our customer service and dispatch team will be closed at the following times over the festive period:

• Christmas Eve (24th December): Closed from 12pm

• Christmas Day (25th December): Closed

• Boxing Day (26th December): Closed

• New Year’s Eve (31st December): Closed from 12pm

• New Year’s Day (1st January): Closed

We are open as normal on all other weekdays (excluding weekends) and will continue dispatching orders as usual when open.

Christmas & New Year Delivery Information

Due to the busy festive period and UK bank holidays, delivery times may be longer than usual.

To avoid disappointment:

• We strongly recommend placing your order as early as possible

• Orders placed closer to Christmas may experience courier delays beyond our control

All orders are still sent with FREE UK delivery, so there’s no extra cost to ordering early and being prepared.

A Little Christmas Gift from Go Inks – Save 10%

As a thank you for choosing Go Inks, we’re offering our customers 10% off their order subtotal this Christmas and New Year.

Use code: 10XMASNY26

Offer details:

• Valid from: 17/12/2025

• Expires: 12pm on 01/01/2026

• Can be used multiple times

• Works alongside our multi-buy discounts

• Cannot be combined with other discount codes

It’s the perfect opportunity to stock up on great value multipacks and save even more on our top-quality compatible ink cartridges.

Why Choose Go Inks?

At Go Inks, we’ve always focused on delivering:

• High-quality compatible ink cartridges

• Excellent value with multipacks and multi-buy offers

• Free UK delivery on every order

• A friendly, UK-based team ready to help

If you can’t find the ink cartridge you’re looking for on our website, please get in touch and we’ll be happy to help when we’re open.

Merry Christmas & Happy New Year from Go Inks

We’d like to thank all our customers for their continued support throughout the year. From everyone at Go Inks, we wish you a very Merry Christmas and a Happy New Year.

Don’t forget to order early, take advantage of our festive discount, and enjoy stress-free printing over the holidays.

The biggest shopping event of the year is almost here! Go Inks is excited to announce our Black Friday & Cyber Monday 4 day sale, running from 28th November to 1st December 2025. Whether you need ink cartridges, toner cartridges, or printer labels, this is your chance to stock up and save!

Sitewide Discount – 5% Off Any Order

Get 5% off any order across the entire Go Inks website using the code: 5OFFBF25. This is the perfect time to grab your usual supplies and enjoy instant savings.

Multi-Buy Discounts – Bigger Savings on Bulk Purchases

To make your Black Friday and Cyber Monday even better, we’re offering special discounts when you buy in quantity. These discounts replace the 5% sitewide offer but can be combined with our existing multi-buy offers:

• Ink Cartridges: Buy 3 or more and get 10% off with code 10INKBF25

• Printer Labels: Buy 3 or more and get 15% off with code 5LABELBF25

• Toner Cartridges: Buy 3 or more and get 20% off with code 20TONERBF25

These deals make it easier than ever to stock up on essential printing supplies at unbeatable prices.

Why Shop Go Inks This Black Friday & Cyber Monday?

• Top-Quality Compatible Inks & Toners – Save without sacrificing quality.

• Affordable Prices – Our discounts give you the best value for bulk purchases.

• Free UK Delivery – All orders are delivered straight to your door at no extra cost.

• Trusted Brand – Go Inks is known for reliable products and excellent customer service.

How to Maximize Your Savings

1. Browse our full range of products: ink cartridges, toner cartridges, and printer labels.

2. Choose your quantity and apply the relevant discount code at checkout.

3. If your order doesn’t qualify for multi-buy, simply use 5OFFBF25 for 5% off sitewide.

Don’t miss this chance to stock up for the year ahead! Whether you’re shopping for home printing, the office, or preparing gifts, our Black Friday & Cyber Monday 2025 deals have something for everyone.

Mark your calendar: 28th November – 1st December 2025, and shop Go Inks for the best deals of the season!

The May Bank Holiday is here, and so is your chance to stock up on ink and toner while saving money. From Friday 2nd May to Monday 5th May 2025, Go Inks is offering a 10% discount on all orders over £10!

Whether you’re working from home, printing family photos, or just topping up your supplies, our value-compatible ink and toner cartridges are the smart choice. With free UK delivery and reliable quality, you get more for your money every time.

How to claim your discount:

1. Browse our range of compatible ink cartridges, toner cartridges and printer labels.

2. Add at least £10 worth of products to your basket.

3. Use discount code 10OFF10MAY at checkout.

That’s it! You’ll get 10% off instantly.

?️ Shop now and save this Bank Holiday

But hurry – this limited-time offer ends at 11:59PM on Monday 5th May.

Happy printing,
The Go Inks Team

? Easter Closure Dates:

We will be closed on Good Friday (18th April) and Easter Monday (21st April).
During this period:

• No orders will be dispatched

• Customer service will be unavailable

• All emails and enquiries will be responded to from Tuesday 22nd April

Please ensure you place your orders in advance to avoid any delays, especially if you need printer ink, toner cartridges, or label rolls delivered quickly.

? Wishing You a Happy Easter!

From everyone at Go Inks, we’d like to wish you and your families a very Happy Easter. We hope you enjoy the break and get to spend some well-deserved time relaxing (or printing out Easter egg hunt clues, perhaps!).

? Don’t Miss Out – Sign Up for Exclusive Discounts

While we’re away for a short break, you can still stay connected. Be sure to sign up to our Go Inks newsletter to be the first to hear about:

• Exclusive discounts

• Coupon codes

• New product launches

• Seasonal offers on ink and toner

Signing up is quick and easy — just visit goinks.co.uk and scroll to the bottom of the page to join our mailing list.

How to Claim Your Discount

Getting your savings is easy! Simply shop your favourite ink cartridges, laser toner cartridges, printer labels and more at Go Inks and if the order value is over £10 enter the coupon code 10OFF10SPRING at checkout. That’s it – instant savings on the printing supplies you need!

Don’t Miss Out – Offer Ends April 13th!

This deal won’t last forever! The Spring Sale runs from now until April 13th, so make sure you stock up on all your printing essentials before it’s too late. Whether you’re a home user or running an office, now is the perfect time to save on high-quality compatible ink and toner cartridges.

Why Choose Go Inks?

✅ Affordable Compatible Ink & Toner – High-quality printing at a fraction of the cost.
✅ Free UK Delivery – No extra shipping fees, just great savings.
✅ Trusted by Customers – Reliable printing supplies for home and business use.

Spring into action and grab your discount today! Visit www.goinks.co.uk and use 10OFF10SPRING before the sale ends.